Footwear Manager/ Clinic Receptionist

We are looking for a friendly, organised and motivated Footwear Manager & Medical Administrator to join our busy Podiatry Clinic.

This is a varied role that combines footwear management, customer service and medical administration, making it ideal for someone who enjoys working with people and being part of a supportive team environment.

About the Role

You will be responsible for managing our footwear department while also assisting with the day-to-day medical administration of the clinic.

Key responsibilities include:

- Managing the clinic's footwear range, including stock ordering, displays and stock control across our Colac and Torquay Clinics

- Planning for calendar year ahead and seasonal styles

- Providing friendly and knowledgeable customer service and assisting patients with footwear selection

- Processing footwear sales and maintaining accurate records

- Liaising with suppliers and managing footwear orders

- Answering phones and welcoming patients

- Booking and managing patient appointments

- Processing payments, Medicare/private health claims and 3rd party payers

- Maintaining patient records and general clinic administration

- Supporting the podiatrists and clinical team as required

- Maintaining a professional, welcoming and organised reception and retail area

About You

We are looking for someone who:

- Has excellent customer service and communication skills

- Is organised, reliable and able to work independently

- Has an interest in footwear and helping people find the right products

- Is confident working with computers and learning new software

- Has strong attention to detail

- Presents professionally and enjoys working with patients

- Can multitask and remain calm in a busy clinic environment

- Previous retail experience preferred, preferably in footwear or related industries

- Proven proficiency in reception duties, including appointment scheduling and payment processing

What We Offer

- Part-time hours with potential for flexibility

- A friendly and supportive team environment

- Variety in your day-to-day role

- Opportunity to develop your footwear and healthcare administration skills

- Training and ongoing support

- A welcoming workplace where patient care and customer service are valued

If you're organised, friendly and enjoy working with people, we'd love to hear from you!