Business Systems Analyst - Support Services Global Support Centre

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ABOUT US

Born in Australia, loved around the world. 

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

ABOUT THE ROLE

We are looking for a Business Systems Analyst to support the implementation of our new Oracle Fusion platform, with an initial focus on Finance ERP. Partnering closely with Finance stakeholders, technology teams and implementation partners, you will analyse end-to-end business processes, translating business needs into clear, standardised and scalable solutions, and supporting successful delivery across the program lifecycle.

With a strong focus on process standardisation and simplification, you will challenge legacy ways of working and help design future-state processes aligned to Oracle Fusion best practice across ERP, HCM and EPM. Acting as the bridge between business and technology, you will ensure solutions are fit-for-purpose, improve financial control and operational efficiency, uplift data quality, and enable stronger commercial insight and decision-making across the organisation.

Working as part of a cross-functional delivery team, you will facilitate workshops, document requirements, manage impacts across systems and integrations, and support testing, cutover and go-live activities. While the initial focus of the role will be supporting the Oracle Fusion ERP implementation, over time the scope will expand to support a broader landscape of business systems across Finance, People and other corporate functions.

This role is ideal for an experienced Business Analyst who thrives in complex transformation environments and is passionate about delivering practical, high-quality outcomes.

SKILLS & EXPERIENCE

• Relevant tertiary qualification in Business, Information Technology, Finance or related field   
• Proven experience as a Business Analyst supporting ERP implementations and enterprise business systems, preferably Oracle Fusion (ERP, HCM and EPM) or similar platforms (SAP, Oracle EBS, etc.). 
• Experience working with Oracle Fusion applications, particularly ERP Finance modules (AP, AR, GL, Assets), with exposure to HCM and EPM highly regarded.
• Strong understanding of Finance processes and experience working with system integrations and understanding data flows between systems  
• Ability to analyse and document complex business processes and translate them into functional requirements   
• Strong stakeholder management skills with the ability to engage both technical and non-technical audiences   
• Demonstrable strategic thinking, analytical and problem solving skills. 
   
   

BENEFITS

• Competitive salary
• Flexible working options & people-first leave initiatives
• Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
• Subsidised onsite childcare centre
• 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
• 24/7 Wellness support – mental health, relationships, family + more
• Local & Global career growth
• Discounts for you & your family – medical, travel, financial + more
• Performance & Peak incentives to reward + recognise our team
• Returnity - Paid program for new parents heading back to work
• Bring your dog to work
• Recognition, team connection moments & more!

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. 

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.