Internal Sales Representative

Acoustic, Whiteboard & Workspace Solutions  |  Huntingwood NSW 2148

Full time, office based  |  $75,000 – $80,000 + super, based on experience  |  Free onsite parking  |  Start as soon as you are able

The job, in plain words

We are looking for someone with two or three years in customer service, internal sales, sales coordination or sales support who is ready to move properly into sales and learn an industry from the ground up.

You will not be handed a territory and a target on day one. You will learn the products, learn who buys them and why, and build your own group of customers from there. Do that well and in three to five years you will be one of the people this business runs on.

That is the path we are offering, to help you to develop and grow with us.

Who we are

Visionchart has been making and supplying visual communication and acoustic products in Australia since 1983 — whiteboards, glassboards, pinboards, signage, and our acoustic panel range. Our products are in schools, offices, hospitals and commercial fit-outs across the country. We are a 50 people strong team across Sydney, Brisbane, Melbourne and Perth, head office here at Huntingwood. www.visionchart.com.au

What you will actually be doing

•      Answering enquiries. Phone and email, from distributors, dealers, builders and end users — and turning them into quotes that go out the same day wherever possible.

•      Following up every quote you send. This is the part most people skip, and it is where the sales are. It will be yours to own.

•      Project and fit-out quoting. Working alongside our Estimating Team on larger jobs — reading a drawing, checking quantities, pricing it, getting it back on time.

•      Specification work on our own brands. You will be integral in getting our products written into architects’ and designers’ project documents before a job goes to tender, then tracking those projects through to award.

•      Keeping the CRM honest. Every customer, quote, opportunity and follow-up recorded, so you and we can see what is live, what is won and what is at risk.

•      Learning the products properly. Sizes, finishes, lead times, fire ratings, acoustic performance, and which product suits which application.

•      Working with the wider team. Warehouse, installation and product teams, so what you sell is delivered and installed the way the customer was told it would be.

•      Growing your own accounts. As your product knowledge builds, so does the customer base that belongs to you.

Who we are looking for

•      Two to three years in customer service, internal sales, sales coordination or sales support.

•      Comfortable on the phone with customers you have not met yet.

•      Organised, and you follow things up without being reminded.

•      Comfortable with numbers and detail — quantities, prices, lead times.

•      Confident using a business system every day and keeping it accurate. If you have used a CRM or ERP before, tell us which one. If you have not, we will teach you.

•      Genuinely willing to learn a technical product range. Curiosity matters here more than prior knowledge.

•      Office based as this job is learnt sitting near the people who know the answers.

What we offer

•      Ongoing training, and experienced people around you to learn from.

•      Modern open-plan office, free onsite parking, office based with flexible hours.

•      A stable Australian business with real growth plans and room to move.

How to apply

Send us your resume and a short note — telling us what you do now and why you want to move into sales. If you have an example of a customer problem you solved and how you did it, include it. That will tell us more than a list of duties.