Technology Infrastructure Security & Network Officer

IT - Technology Infrastructure Security and Network Officer

• Fixed Term (until 29 January 2027) / Full Time
• Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
• Pro Rata $107,154 - $111,619 per annum (LGIA Stream A Level 5) Superannuation
• Location – Rockhampton

Your new role

Help protect and strengthen the technology systems that support one of Queensland's largest regional councils.

As a Technology Infrastructure and Network Officer, you'll play a vital role in supporting Council's IT infrastructure with a strong focus on CCTV Smart City network and networking activities. Working within the Information Systems team, you'll help maintain reliable technology services across the organisation, while supporting day-to-day infrastructure and network administration requirements.

This is a diverse and rewarding role where you'll contribute to the reliable operation of Council's technology environment through CCTV support, network administration, infrastructure maintenance and Smart City network assistance. You'll also assist with CCTV cameras, digital banners and wireless access points, helping ensure these services remain, stable secure and effective.

Working closely with colleagues, stakeholders and technology vendors, you'll participate in infrastructure projects, troubleshoot complex technical issues and help implement innovative technology solutions that deliver positive outcomes for Council and the community.

If you're passionate about practical technology support, CCTV systems, network technologies and continuous improvement, this is an exciting opportunity to build your career within a large and progressive organisation.

This position requires the successful completion of an Aviation Security Check, including police, citizenship and politically motivated violence checks, as well as a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Experience supporting and maintaining IT infrastructure, CCTV systems, networks and Microsoft-based environments
• Awareness of cyber security controls, and safe technology practices, with the ability to follow established processes and escalate security matters as required.
• Strong diagnostic, troubleshooting and problem-solving skills across software, hardware and network environments
• Ability to effectively communicate and collaborate with stakeholders across all levels of the organisation
• Relevant IT degree qualification and/or demonstrated experience in information technology infrastructure, CCTV support or network administration

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
• Ongoing training and development opportunities
• Corporate membership discounts
• Payroll deductions and salary sacrifice options
• 17.5% annual leave loading
• Wages paid fortnightly
• Employee Assistance Program
• Fitness Passport and active social clubs

What you need to do next

To apply for this opportunity, please submit two documents:

1. A 3-4 page Cover Letter addressing the Application Criteria below;
2. Your current resume.

Application Criteria

• Degree qualification in Information Technology (or related discipline) and/or demonstrated experience in technology infrastructure, CCTV support or network administration roles
• Demonstrated experience supporting LAN/WAN environments, Microsoft server technologies, cloud services and enterprise infrastructure platforms
• Strong problem-solving, organisational and project support skills, with the ability to prioritise competing demands and deliver quality outcomes
• Demonstrated ability to communicate effectively and collaborate with stakeholders while providing high levels of customer service and technical support

Please use Council’s and ensure you clearly label each Application Criteria in your cover letter.

Click the 'Apply' button to complete your online application.

Applications Close: Monday 24 August 2026 at Midnight (AEST)