MEDICAL RECEPTIONIST

About the role

WA Laser Eye Centre is looking for a friendly, organised and experienced Medical Receptionist to join our team on a part-time basis, working approximately 34 hours per week, Monday to Friday across our Nedlands and Melville locations.

This is a busy and varied front-of-house role where you'll be the first point of contact for our patients. You'll play an important part in making sure patients feel welcome and looked after, while keeping the day-to-day running of the practice organised and efficient.

If you're someone who enjoys working with people, is great at multitasking and takes pride in getting the details right, we'd love to hear from you.

Key responsibilities

• Welcoming patients and providing a friendly, professional first point of contact

• Managing appointments, confirmations and rescheduling

• Answering incoming calls and responding to patient enquiries

• Registering patients and maintaining accurate patient records

• Using Genie practice management software to manage appointments, patient records and administrative tasks

• Processing payments, invoices and basic financial transactions

• Coordinating with doctors, optometrists and other clinical staff to keep patient flow running smoothly

• Managing general reception and administrative duties, including filing and data entry

• Providing patients with information about appointments, procedures and our services

• Maintaining patient confidentiality and complying with privacy requirements

• Keeping the reception area organised and welcoming

• Supporting the wider team with day-to-day administrative tasks

What we're looking for

We're looking for someone who is:

• Experienced in medical reception or healthcare administration

• Experienced in using Genie practice management software – highly regarded

• Friendly, approachable and genuinely enjoys helping people

• Confident answering phones and dealing with patients face-to-face

• Highly organised and able to juggle multiple tasks in a busy environment

• Accurate and attentive to detail

• Comfortable using practice management software and general computer systems

• Professional, reliable and able to work well as part of a team

• Able to handle confidential and sensitive patient information appropriately

• Flexible and willing to jump in and help wherever needed

• Familiar with medical terminology and healthcare administration

Experience in ophthalmology, optometry or another specialist medical practice will be highly regarded.

What we offer

• Part-time position of approximately 34 hours per week

• Monday to Friday – no weekend work

• Work across our Nedlands and Melville locations

• A friendly and supportive team environment

• Competitive remuneration

• Ongoing training and development

• A varied role within a busy specialist medical practice

• The opportunity to work alongside experienced ophthalmologists and clinical staff

• A workplace where providing a great patient experience is genuinely valued

About WA Laser Eye Centre

WA Laser Eye Centre is a leading specialist eye care practice in Perth, providing a range of advanced vision correction and eye care services including LASIK, PRK, SMILE, cataract surgery and refractive lens procedures.

Our team is committed to providing excellent clinical care and, just as importantly, making sure our patients have a positive experience from their first phone call through to their treatment and follow-up care.

We're a busy but supportive team who take pride in looking after our patients and each other.

Apply now

If you're an experienced medical receptionist with Genie experience, looking for a part-time role with a friendly team, no weekend work and a varied day-to-day workload across our Nedlands and Melville locations, we'd love to hear from you.

Please send your resume and a short cover letter outlining your experience and why you'd be a good fit for our team.

Applications addressed to:
Danielle Smith – Practice Manager
WA Laser Eye Centre