Nursing Team Administrator

Monash IVF Group are leading the future of reproductive care
Monash IVF Group is renowned for advancing the delivery of reproductive health services for contemporary lifestyles. As leaders in our field, we offer a dynamic workplace to those seeking to make a difference. You’ll be joining a team of multidisciplinary specialists who collaborate to improve the experience and outcomes for patients with care and compassion.

Join a team where your administration skills help make a real difference

Are you an organised, people-focused administrator who thrives in a busy environment and loves helping others?

We're looking for a Nurse Team Administrator to join our supportive clinic team in the Centre for Reproductive Medicine and Surgery. Working Monday to Friday, 9:00am to 5:00pm, in this role, you'll be at the heart of our patient journey, helping coordinate appointments, supporting our nursing team, and ensuring every patient receives a positive and compassionate experience whether over the phone or behind the scenes..  This is an ideal opportunity for someone with healthcare administration experience who enjoys a varied role and thrives in a busy, patient-focused environment.

What you'll be doing

Reporting to the Nurse Team Leader, you'll play a key role in keeping the nursing team running smoothly by:

• Managing patient bookings and appointment schedules
• Responding to patient enquiries via phone and email
• Maintaining accurate patient records and documentation
• Providing administrative support to the Nursing Team
• Preparing treatment rooms and clinic spaces as required
• Scanning, filing and managing confidential records
• Supporting clinic operations with a variety of administration tasks
• Delivering a warm, professional and patient-centred experience at every interaction

What we’re looking for

You are organised, adaptable and take pride in providing exceptional service. You enjoy working as part of a close-knit team and understand the importance of accuracy, confidentiality and patient care.

To be successful, you will bring:

• Previous administration experience, ideally within a healthcare, medical or allied health environment
• An understanding of medical terminology (highly regarded)

• Proven ability to multitask, manage competing priorities, and remain organised in a busy environment

• Strong communication skills and a professional, caring approach
• Excellent organisational skills and the ability to manage competing priorities
• High attention to detail and accuracy
• Strong computer skills, including Microsoft Office
• The ability to quickly learn new systems and processes (experience with Genie is advantageous)
• A proactive, can-do attitude and willingness to support the broader team
• A genuine passion for delivering outstanding patient service

Monash IVF Group values each and every one of our employees
Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits, including the following:

• A Learning and Development Framework to support your professional growth.

• Access to a contemporary Employee Assistance Program supporting physical, mental, social and financial wellbeing.

• Discounts on MIVFG fertility and ultrasound services.

• Paid IVF Leave.

• Paid Parental and Partner Leave.

• Access to Fitness Passport gym membership.

• Recognition through our Internal Recognition Program.

• Access to our Employee Referral Program.

If you’re ready to join the brave leaders of reproductive care, please apply now.

Queries to Kylie Pirlo, HR Business Partner at recruitment@monashivfgroup.com. Applications will only be received via the SEEK Portal.

Applicants who have previously for this position are not required to reapply.

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