Training Administrator

Join a Team That Makes a Difference 

Are you an organised, people-focused professional who thrives in a fast-paced environment? Do you enjoy helping others, solving problems, and delivering exceptional customer service? 

At Aveling, we are passionate about empowering people through quality training and workplace development. As one of Western Australia's largest privately owned Registered Training Organisations, we have been helping individuals and businesses build skills and achieve success for over 28 years. 

Why Join Aveling? 

• 20% Holiday Bonus paid when you take annual leave 

• Birthday Leave 

• Wellness Leave 

• Anniversary Leave 

• Weekly Café Allowance and discounted café pricing 

• Employee Assistance Program (EAP) 

• Free onsite parking and convenient location 

• Friendly, supportive workplace with opportunities to learn and grow 
  

About the Role 

• Reporting to the Training Administration Team Lead, you will play a vital role in supporting learners, clients, trainers and internal stakeholders while ensuring our training operations run smoothly. 

• Structured induction, training, and ongoing development opportunities to help you build confidence and capability in your role.
  

What You'll Bring 

• Strong organisational skills and ability to manage competing priorities 

• Excellent communication skills 

• Customer-first mindset 

• Strong attention to detail 

• Proactive problem-solving skills 

• Ability to work independently and collaboratively 

• Microsoft Office proficiency 

• RTO Experience (highly desirable, not essential)
  

Key Role responsibilities

Reporting to the Training Support Team Lead, you will provide a range of professional support including but not limited to:

• Answering a busy multiple line phone system in an expedient and friendly manner

• Responding to internal and external emails within set timeframes

• Arranging learner bookings using Aveling’s internal Training Management and Learning Management systems

• Responding to client and learner queries regarding Aveling’s products and scope

• Assisting learners as the first point of contact, particularly during the registration process

• Preparation of course material, including room set up

• General administrative tasks such as quote preparation, updating internal documents (policies / procedures), preparing mail outs, issuance of certificates etc.

• Providing general administrative support to internal stakeholders

• Promoting Aveling products with a view to increasing learner numbers
  

Ready to Apply? 

If you are looking for a rewarding role where you can make a positive impact and grow your career with a respected WA organisation, we would love to hear from you. Apply today and become part of the Aveling team.