Training Officer

About us

Interested in building what comes next in insurance? At Blue Zebra we’re building an underwriting agency built on a foundation others can’t replicate: deep specialist judgement working in seamless concert with modern platform capability. We deliver smarter solutions, broader cover and greater value for individuals, families, businesses and farms across Australia.

We’re also building a workplace shaped by the same principles – clarity, confidence and connection. Our people are trusted to take ownership, apply sound judgement and work together to solve complex problems, creating better outcomes for brokers and partners. With an ambitious and collaborative culture, Blue Zebra is a place where you can make an impact, grow your career and help shape what we’re building together.

About the role

Reporting to the Training & Change Manager, the Training Officer plays a key role in delivering engaging onboarding, training, and talent attraction initiatives across the organisation. This role supports the development of capable, confident employees by coordinating structured onboarding programs, facilitating foundational training, and contributing to initiatives that attract and develop future talent.

Working closely with managers, subject matter experts, and People & Culture, you’ll help ensure a consistent learning experience across the business while supporting employees from recruitment through to onboarding and ongoing development.

Key duties include:

• Coordinate and administer onboarding programs for all new employees.
• Facilitate onboarding and foundational training sessions using virtual and face-to-face delivery methods.
• Maintain and update onboarding materials, training resources, and learning content.
• Coordinate training delivery with subject matter experts for technical and role-specific learning.
• Track training attendance, completion, and maintain accurate learning records.
• Monitor onboarding progress and gather feedback to support continuous improvement.
• Assist managers by reviewing resumes and supporting recruitment activities.
• Coordinate interview scheduling, candidate communications, and recruitment administration.
• Contribute to talent attraction initiatives, including partnerships, internships, and entry pathway programs.
• Support Learning Academy initiatives and change-related training activities as required.
• Liaise with stakeholders across multiple locations to ensure a consistent employee experience.
• Assist in evaluating training effectiveness and identifying opportunities for improvement.

About you

You’re passionate about helping people learn and succeed. You enjoy working with a variety of stakeholders, are highly organised, and can confidently facilitate training sessions for diverse audiences.

You excel at coordinating multiple priorities, maintaining attention to detail, and creating positive experiences for both new employees and job candidates. Whether supporting recruitment, onboarding, or ongoing learning initiatives, you’re someone who takes ownership, works collaboratively, and continuously looks for ways to improve processes and outcomes.

You’ll bring

·Minimum 2+ years’ experience in training, onboarding, learning & development coordination, or a similar role.

·Experience coordinating programs, stakeholders, or complex administrative processes.

·Confidence facilitating virtual and/or in-person training sessions.

·Strong organisational, planning, and time management skills.

·Excellent verbal and written communication skills.

·Strong stakeholder engagement and relationship-building capabilities.

·High attention to detail and the ability to manage competing priorities.

·Experience supporting recruitment or talent acquisition activities.

·Exposure to change management initiatives.

·Experience using Learning Management Systems (LMS) or similar platforms.

·A continuous improvement mindset and willingness to learn and adapt

Why you’ll love it here

At Blue Zebra, our culture is collaborative, ambitious and energetic. We take pride in giving our people the trust and autonomy to grow, influence outcomes, and help connect a business that’s being re-shaped – not one that’s already finished.

We value sound judgement, open communication and work through challenges together – because the best outcomes come from great people working as one team.

We strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Blue Zebra employees can access a wide range of benefits, which include:

• Competitive remuneration + an annual incentive program.
• A truly flexible/hybrid working model.
• The opportunity to work with a collaborative, supportive, and innovative team.
• Access to Employee Assistance Program and wellbeing benefits.
• Paid Birthday and Volunteer leave.
• Novated leasing options.

If you’re curious, capable, and ready to help build something that genuinely matters, we’d love to hear from you!