Student Experience Officer

The Student Experience Officer plays a key role in the planning and delivery of a diverse range of on-campus and community-based events, programs and initiatives that foster meaningful connections between international students, domestic students and the wider community.A core responsibility of the position is supporting the recruitment, training and ongoing development of students participating in the Griffith Mates program throughout the academic year. Griffith Mates consists of current Griffith University students engaged in a variety of volunteer and paid opportunities designed to enhance their skills, leadership capabilities and professional development.
Key responsibilitiesPlan, deliver and evaluate on-campus, off-campus and virtual events, programs and initiatives that enhance the student experience and promote meaningful connections between domestic and international students, and the wider community.Promote and support the Griffith Mates program, implementing engagement strategies that increase student awareness, participation and involvement.Coordinate the recruitment, onboarding, training and development of Griffith Mates participants, ensuring students are equipped to undertake work-integrated learning, volunteer and paid employment opportunities.Provide ongoing guidance, mentoring and support to Griffith Mates students, fostering engagement, professional development and positive program outcomes.Coordinate and support students in volunteer and paid roles, ensuring they understand their responsibilities, have access to appropriate resources and operate in accordance with University requirements.Build and maintain effective relationships with internal and external stakeholders to identify and deliver student engagement, community participation and experiential learning opportunities.Monitor, evaluate and report on program performance and participation, using feedback and data to support continuous improvement.Ensure all events, programs and activities are delivered in accordance with University policies, risk management requirements and relevant legislative obligations.
About youThe occupant of this position will hold a relevant degree, diploma or certificate with related work experience or an equivalent combination of experience and/or training.
What we can offerThis is a full time, fixed term opportunity until March 2027 primarily based at Griffith University Brisbane South (Nathan) campus. As Griffith is a multi-site university, you may be required to work across other locations.
Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.
Salary HEW 4 – Base range - $76,126.29 - $80,321.54 + 17% superannuation. Full package range - $89,067.75 - $93,976.19.
Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: Wide range of Learning and Development opportunitiesMix of on campus and work from home options available and a supportive work environmentSalary packaging options and corporate health discountsGenerous leave entitlements including paid parental leave and leave loadingSupport with future learning opportunities through our educational staff assistance schemeOpportunities for internal mobilityHealth Safety and Wellbeing initiatives – on campus Gym facilitiesAt Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.
How to apply Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role please refer to the qualifications above and the position description.Current curriculum vitae/resume including full contact details
For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on l.whitworth-matthews@griffith.edu.au
Closing date: Wednesday 2nd September at 11:59pm. All applications must be submitted online.