Accounts Receivable Officer

At Melbourne Archdiocese Catholic Schools Ltd (MACS) we envision every student to be inspired and enabled to flourish and enrich the world. MACS is the largest Catholic school system in Australia. We own, govern and operate approximately 300 Catholic schools, employ over 17,000 staff and serve more than 118,000 students and their families in the Archdiocese of Melbourne. 

It is an exciting time to join MACS, where we are transforming to bring to life our strategic plan - MACS 2030: Forming Lives to Enrich the World that will help all MACS staff come together to make the most of what a Catholic education has to offer so that we have the greatest and most distinctive impact in our classrooms, staffrooms and schools communities. More details on the MACS strategy can be found here. 

WHY WORK FOR US?

• Professional development opportunities with a defined personalised annual budget
• Access to flexible working arrangements, which include working from home 
• You will work in a tight-knit, supportive team to ensure you succeed in your role
• Employee Assistant Program (EAP) supported by Mental Health First Aiders in the workplace, providing a safe and caring environment to our staff and students

The MACS Code of Conduct (the Code) embodies our collective commitment to fostering a positive and supportive work environment that prioritises the health, safety and wellbeing of everyone, inspired by our Catholic faith. We ask that all staff read and understand the Code and model the behaviours that are expected of us.

YOUR ROLE

The Accounts Receivable Officer is part of the Shared Services team at MACS, providing end-to-end accounts receivable support to schools. The role is responsible for managing customer invoicing, payment receipting, debt collection, fee adjustments, grant revenue recognition and month-end AR reporting, while ensuring accurate billing, effective cash flow management and compliance with financial processes. The position also delivers responsive, customer-focused support to schools, families and the MACS Office, contributing to operational efficiency and MACS' broader strategic and reporting objectives.

WHAT YOU WILL DO

• Prepare accurate and timely invoices for MACS Office and Shared Services Schools based on approved fee letters and agreements, ensuring fees align with policies and stakeholder expectations, and conduct reconciliations to confirm reported revenue matches billing records.
• Lead empathetic yet outcome-focused collection efforts that balance customer relationships with financial goals, proactively managing overdue accounts through tailored communication, negotiating payment plans, supporting customers in hardship, and maintaining robust documentation of collection activities.
• Manage relationships with external collection agencies when required, ensuring alignment with internal collection strategies and documentation standards.
• Efficiently process high volumes of payments across multiple channels, reconcile customer accounts to ensure accurate fund application, and swiftly resolve any discrepancies.
• Determine applicable school funding using grant formulas, distribute funds in line with MACS policies and agreements, record revenue entries for grants and levies, and reconcile grant income per school with official confirmations.
• Generate AR ageing reports, cash receipt summaries, and bad debt projections; identify and escalate recurring late payments; assist with monthly AR reconciliations and journal entries; and contribute AR data to financial statement preparation.
• Respond promptly to internal stakeholder and external auditor requests for information or tailored reporting, ensuring accuracy and timeliness.
• Maintain current and accurate customer records including contact details, payment terms, and credit limits; adhere to company policies, accounting standards, and regulatory requirements; and identify opportunities for continuous improvement in AR processes and reporting

ABOUT YOU

• Demonstrated experience in managing end-to-end accounts receivable processes, including invoicing, collections, payment application, reconciliations, and reporting.
• Proven ability to prepare accurate and timely invoices aligned with approved agreements and policies, and to reconcile billing records with reported revenue.
• Strong capability in leading empathetic yet outcome-focused collection activities, negotiating payment plans, supporting customers in hardship, and managing external collection agencies.
• Experience in determining school funding based on grant formulas, distributing funds per policy, recording revenue entries, and reconciling grant income with confirmations.
• Ability to generate AR ageing reports, cash receipt summaries, and bad debt projections; support month-end close through reconciliations and journal entries; and contribute AR data to financial statements.
• Skilled in maintaining accurate customer records and responding promptly to internal and external requests for information or tailored reporting.

HOW TO APPLY

Please refer to the position description for further details about the role and the Key Selection Criteria.

Click APPLY to submit your application. If you have any queries about this role, they can be directed to our Talent Acquisition team by email ***********@macs.vic.edu.au

You will need to provide:

1.  An up to-date Resume and

2.  A cover letter addressing the Key Selection Criteria, limited to two pages

Note: MACS is committed to the safety, wellbeing and protection of all children in our care. The successful candidate must hold or acquire and maintain a Victorian Institute of Teaching (VIT) and/or Working with Children Check and must be willing to obtain and maintain a National Criminal History Check.

Candidates must hold full Australian Working Rights and provide evidence of this.