Human Resources Manager

Additional Information

Job Number26092402

Job CategoryHuman Resources

Location42 Ferny Avenue, Gold Coast, Queensland, Australia, 4217 VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Management

Lead the people journey from day one. Shape the culture. Build the team. Open the hotel.

AC Hotel by Marriott is coming to the Gold Coast, and we are seeking an experienced and passionate Human Resources Manager to play a pivotal role in the successful pre-opening and ongoing operation of this exciting new property.

As the senior on-property HR professional, you will lead all aspects of Human Resources, partnering closely with hotel leadership to attract top talent, create an exceptional associate experience, and establish a high-performing culture aligned with Marriott International's world-class standards.

This is a unique opportunity to leave your mark on a new hotel from the ground up while being part of the world's leading hospitality company.

About AC Hotels By Marriott

AC Hotels by Marriott celebrates the beauty of simplicity with thoughtfully designed spaces, purposeful experiences, and attention to every detail. Inspired by European modernism, our brand delivers a sophisticated guest experience while creating an engaging and empowering environment for associates.

As part of Marriott International, you'll have access to exceptional career development opportunities, global mobility, and the chance to be part of a company recognized for putting people first.

The Role

Reporting to the Multi-Property Director of Human Resources, you will be responsible for leading all property-level HR functions, including:

Pre-opening recruitment and workforce planningTalent acquisition and onboardingAssociate engagement and recognition programsLearning and development initiativesPerformance management and talent developmentEmployee relations and workplace cultureHR compliance and employment legislationWork health and safety partnershipWorkers compensation and return-to-work coordinationPayroll administration oversightHR reporting, audits, and administrationBudget management and cost control

You will act as a trusted advisor to the Operations Manager and department leaders, ensuring HR strategies support business success while delivering an exceptional associate experience.

Key Responsibilities Pre-Opening & Talent Acquisition

Lead end-to-end recruitment for all hotel departmentsBuild strong relationships with local schools, community groups, and industry partnersCoordinate recruitment campaigns, career fairs, and talent sourcing initiativesSupport Marriott's Access to Opportunity and community engagement programsDevelop onboarding experiences that create memorable first impressions

Associate Engagement & Culture

Drive associate engagement, recognition, wellbeing, and TakeCare initiativesCoordinate engagement surveys and action planningCreate meaningful programs that celebrate achievements and milestonesFoster an inclusive, collaborative, and people-first cultureChampion Marriott's values and AC Hotels brand culture

Learning & Development

Coordinate orientation and onboarding programsSupport leadership capability developmentMonitor compliance and mandatory training completionPromote individual development planning and career growth opportunitiesDrive a culture of continuous learning

Employee Relations & Compliance

Provide advice and support on employee relations mattersMaintain compliance with Fair Work legislation, Awards, and company policiesManage HR records, audits, and documentationSupport workplace investigations, disciplinary matters, and performance management processesEnsure best-practice HR standards across the hotel

About You

To be successful in this role, you will bring:

Previous Human Resources leadership experience within hospitality, tourism, hotels, or a related service industryStrong recruitment and talent acquisition experience, ideally within a pre-opening or high-volume environmentSound knowledge of Australian employment legislation, Awards, and HR best practicesExperience managing employee relations, engagement, and culture initiativesStrong organisational and project management skillsExcellent communication and stakeholder management abilitiesA proactive, hands-on approach with the ability to thrive in a fast-paced environmentPassion for developing people and creating exceptional workplace experiences

Preferred Qualifications

Degree or Diploma in Human Resources, Business Administration, Organizational Psychology or a related disciplineExperience within Marriott International or another global hospitality organisation is highly regardedExperience supporting hotel openings or large-scale recruitment projects is advantageous

Why Join Us?

Be part of an exciting hotel pre-opening journeyBuild a team and culture from the ground upWork with a globally recognized hospitality leaderAccess outstanding learning and career development opportunitiesEnjoy Marriott International associate benefits Join a people-first organisation committed to wellbeing, inclusion, and growth

Ready to Shape Something New?

If you're passionate about people, culture, and creating exceptional associate experiences, we'd love to hear from you.

Apply now and help bring AC Hotel by Marriott Gold Coast to life.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Marriott channels. We don’t use any third-party services or platforms for our recruitment other than to advertise roles. Always double-check the emails you receive. Make sure all communications are being done through official Marriott emails, with an @marriott.com (or one of the other Marriott brands when applying for other Marriott hotels)

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.