Senior Personal Injury Paralegal – Workers Compensation

About One Law
One Law is a fast-growing, client-focused personal injury firm committed to delivering outstanding outcomes for injured workers. We are known for high professional standards, strong mentorship, clear systems, and a supportive, high-performance culture.Our Worker's Compensation team is collaborative, driven, and focused on helping clients navigate difficult circumstances with clarity, care, and confidence.The Role
Join One Law Group as a Personal Injury Paralegal in our Workers Compensation team. You'll provide essential support to our solicitors across a busy caseload of NSW statutory workers compensation matters — helping injured workers challenge insurer decisions and secure their entitlements.
This is an opportunity for an experienced paralegal who thrives in a fast-paced environment and wants a central role in achieving real outcomes for injured workers. You'll work closely with experienced lawyers and an Accredited Specialist in Personal Injury Law, gaining hands-on exposure to disputes in the Personal Injury Commission (PIC) while continuing to build your technical skills, confidence and career.
If you're organised, compassionate and ready to make an impact — we want to hear from you.
Key Responsibilities
File ManagementHelp manage a portfolio of NSW workers compensation files from initial instructions through to resolution by negotiated settlement or personal injury commission proceedings.Progress matters in line with firm systems, timeframes and quality standards, supporting the development of case strategy under solicitor supervision.Draft correspondence, letters of instruction to doctors and experts , applications in the Personal Injury Commission, submissions, statements and supporting evidence and reviewing insurer Replies and dispute notices.
DisputesReview medical evidence, clinical records, employer and liability material and expert and factual investigation reportsAssist injured workers to challenge insurer decisions to cease entitlements including weekly benefits and medical and treatment expenses.Initiate, progress and resolve permanent impairment claims.Prepare applications for funding through the Independent Review Office (IRO).
Client CommunicationLiaise with injured-worker clients regularly, providing clear, timely updates and obtaining instructions with professionalism and empathy.Act as a key point of contact, building trust and rapport across the life of each matter.Coordinate with treating doctors, medico-legal experts, insurers and employers on the client's behalf.Manage client expectations professionally and escalate to supervising lawyers when appropriate.
About You
ExperienceMinimum 3 years' experience as a paralegal in personal injury law, with NSW workers compensation experience essential.Demonstrated exposure to running statutory benefit disputes and PIC matters.
KnowledgeWorking understanding of NSW Workers Compensation legislation:Familiarity with the claims and dispute pathway — work capacity decisions, s60/s66/s78 disputes and IRO funding.
SkillsExcellent drafting and organisational skills.Ability to manage multiple files independently and prioritise competing PIC deadlines.Strong attention to detail and accuracy.Excellent written and verbal communication.Proficiency with legal practice management systems (Smokeball preferred) and Microsoft Office.
AttributesClient-focused, empathetic and proactive.A strong team player who can also work independently and take ownership.Committed to delivering outcomes with integrity and excellence.Keen to learn, improve and grow.
What We OfferHands-on exposure to the full range of NSW statutory workers compensation disputesStrong mentorship from senior lawyers and an Accredited Specialist in Personal Injury LawSupportive team culture where your contribution is valuedClear performance expectations and structured professional developmentGenuine progression pathway — we actively support paralegals pursuing admission and beyondCompetitive remuneration commensurate with experienceStaff rewards and recognition programStudy leave to support ongoing legal educationReferral and incentive bonuses