Junior Scheduler / Maintenance Coordinator

About the role

An exciting opportunity has opened within our head office for a driven, highly organised team player. In this fast‑paced, high‑volume environment, you'll take the lead in coordinating scheduled works and project requests, working closely with trades and subcontractors while building strong, positive relationships with our clients.

Key responsibilities

• Answering calls – first point of contact for scheduling
• Liaising with clients to understand service requirements and updating scheduling contacts to ensure requests are met
• Maintaining the scheduling database by ensuring job details are updated regularly and scheduled services are undertaken
• Liaising with management regarding jobs and being proactive in providing solutions and resolutions where possible
• Managing the updating of all scheduled works and further works
• Updating, investigating and following up job queries/ gathering of information to ensure scheduling team have all available information

About you

• Minimum 1 year in a similar work coordination role
• Highly organised with proven ability to manage high volumes of work, meet deadlines and prioritise conflicting priorities and projects
• Highly developed communication and interpersonal skills
• A high degree of initiative, takes ownership of issues and demonstrates a "can do" attitude
• High attention to detail and ability to stay calm under pressure
• Experience using a variety of computer software packages including MS Office
• Team player that can also work autonomously
• Experience in construction or maintenance would be highly advantageous
• Current driver's license
• Be willing to undergo a Police Check and hold/be willing to obtain a Blue Card

About us

Proudly family owned and operated, Mathiou Services has grown into a trusted name in building and maintenance, with our head office located in Burleigh. We're committed to providing exceptional service across everything we do—from carpentry and repairs to gardening and landscaping.